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Privacy Policy

Effective Date: February 25, 2025

1. What Information We Collect

  • Personal Data: Name, email, and shipping address.
  • Payment Information: Processed securely via Stripe. We do not store credit card details.
  • Uploaded Videos: Used exclusively for creating your 3D printed bust.
  • Technical Data: IP address, browser type, and cookie data for analytics and security.

2. Legal Basis for Processing

  • Contractual Necessity: We process personal data to fulfill orders and provide customer service.
  • Legitimate Interest: We may use data to improve our services and prevent fraud.
  • Legal Obligation: We may retain transaction data for tax or accounting purposes.
  • Consent: Applies to optional features like marketing emails and cookie tracking.

3. How We Use Your Information

  • To process and ship your order.
  • To improve customer service and site functionality.
  • To comply with legal obligations (e.g., tax records, fraud prevention).

4. Data Sharing & Security

  • We do not sell or rent personal data.
  • We share data only with trusted third parties, including:
    • Payment Processors (Stripe) – for secure transactions.
    • Shipping Providers – for order delivery.
    • Cloud Storage Providers – for securely storing uploaded videos.
  • All personal data is encrypted and stored securely.

5. Data Retention

  • Order details are retained for tax and legal purposes for up to 7 years.
  • Uploaded videos are stored for 7 days after order completion, then permanently deleted.
  • Analytics data is retained for 12 months before anonymization.

6. Cookies & Tracking

  • We use cookies for site functionality and analytics.
  • Users can manage cookie preferences via browser settings.

7. Age Restrictions

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us for removal.

8. No International Data Transfers

We operate solely in the United States. We do not transfer user data outside the U.S.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Information

For privacy-related inquiries, please contact:

  • Email: support@3dprintedbusts.com